Before being able to confirm any transaction, banks have implemented a short-term code system, also called OTP, to secure any transaction. This is where the question of “How do I get my token code for Zenith Bank?” comes in.

This article provides you in detail with how it works and some of the benefits of using an electronic token from Zenith Bank Nigeria. We will address all the questions that bother you every time you try to use e-token.

What is the Zenith Bank electronic token?

Zenith Bank e-token, commonly known as “Zenith e-token”, is a mobile application that helps you generate a 6-digit one-time password (OTP). This code aims to authenticate your different types of financial transactions, this method is effective for validating your bank transfers and online bill payments.

How does the Zenith Bank electronic token work?

Unlike banks like GTBank, Zenith Bank in Nigeria does not use USSD codes to generate token codes. But they opted to use a dedicated mobile application called “Zenith e-token app”.

Welcome to Zenith e-token app

Unlike other banks like GTBank and United Bank for Africa, Zenith Bank does not use USSD codes to generate token codes. The approach taken by Zenith Bank is centered around a dedicated mobile application, called Zenith e-Token App.

The difference is obvious! Is not it ?

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How to activate the Zenith e-Token application?

Before you can use this application, you must first consider activating it. However, there are several ways to do this such as a hardware token provided to the bank, a debit card or a quick access code.

To be clearer, if you have a bank account, the 10 digit account number and a PIN are required to activate the Zenith e-token app. While for a debit card, you will need the first 4, last 6 digits, expiry date, CSV code and PIN code are necessary.

To activate the application, follow the activation steps described below.

Hardware token: Use the account number, 4-digit server PIN, and hardware token code.

Debit cards: Use the account number, the ATM card issued by ZENITH Bank (the last 6 digits of the customer’s PAN), and the 4-digit card PIN.

Quick access: If you need to generate an activation code to access the E-token application, please visit the bank branch or fill out the E-token registration form and then submit it to the bank for treatment.

Requirements for activation

How do I get my token code for zenith bank?

To obtain your token code, simply follow the following steps:

  •  Open the Zenith eToken app on your Android or iPhone.
  •  Enter your account number
  •  Enter your PIN code.
  •  Tap to generate the OTP Token code.
  •  Use the token code displayed to complete your transaction.

What are the advantages and disadvantages of using Zénith e-Token?

The Zenith e-token also has certain advantages such as security of your money, minimum risk of fraudulent transactions, permanent use. While this service also has disadvantages are the costs linked to its use, the dependence on technology before making transactions and the need for Internet… No, there is more

What are the costs associated with using Zenith e-Token?

Don’t think that the Zenith e-Token app is free. A waived activation fee of ₦1500 is deducted from your Zenith account upon activation of this application. It is important to know, this fee is applied only once when activating this application.

However, if you unfortunately change your phone or reset your smartphone, there will still be an additional fee of ₦1500 to reactivate the app. If you find it expensive, you can opt for a hardware token that costs more than that.

What are the transfer limits with Zenith e-Token?

The Zenith e-token app allows you to make financial transactions which can go up to 2 million Naira, while for transactions through online banking, the limit is 5 million Naira.

If you want to increase these transaction limits, you should consider contacting Zenith Bank customer service.

Are there alternatives to Zenith e-Token?

Zenith Bank offers you an alternative hardware token to this e-token application. A hardware token helps you in particular to generate OTP codes and you can obtain it at any Zenith Bank branch in all Nigerian territories.

hardware token for Zenith Bank

You have to pay an amount of ₦2500 to get it. The hardware is then activated immediately by the bank and can be used for all online financial transactions in complete security, making it a viable option for those who prefer a physical device.

It is transportable! Isn’t that a good thing?

Frequently asked Questions

How do I reset my Zenith e-Token app password?

If you forget your app password, you can reset it using the app-generated OTP code or hardware token. Contact Zenith Bank customer service for more information.

Can I use e-Token on multiple devices?

No, the app is tied to a single device. If you change your phone, reactivation fees will apply.

How long is a generated OTP code valid for?

OTP codes generally have a short validity period for security reasons. It is advisable to use them immediately.

How to deactivate Zenith e-Token?

To deactivate the application, you will need to contact Zenith Bank customer service.

Is it possible to use Zenith e-Token abroad?

Yes, the app can be used for international transactions, provided you have access to a secure internet connection.

Conclusion

This article has helped you several methods of using Zénith e-Token, its advantages and disadvantages. For everyday use, we have covered all the essential aspects of this innovative app from Zenith Bank in Nigeria.

In short, Zenith e-Token is a truly effective solution to better secure your online financial transactions. However, it is important to weigh the pros and cons of using it before choosing this option.

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