Imagine yourself sipping coffee in a restaurant in Nairobi, and you want to see the history of your financial transactions. How to get equity bank statement in Kenya?
In this article, we will guide you to know the different ways to obtain a bank account statement from Equity Bank in Kenya. With traditional methods like going to an agency, uses USSD code and others.
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How do I get a bank statement from Equity Bank?
To get a bank statement from Equity Bank, you have several options available to you such as using the Eazzy mobile app, calling customer service, Getting a bank statement via EazzyApp or even using a USSD code.
Method 1: Get a payment statement via USSD code
Using your mobile phone, you can get a transaction history by following these steps:
1. Dial *247# and press the call key.
2. Enter your mobile banking PIN.
3. Select option 4 for “Bank Balances”.
4. Then choose option 3 for “Minimum statement”.
5. Select the account you want to view.
6. Then opt for option 1 if you want to see the statement on the screen or option 2 to receive the mini statement by SMS.
This service is available through all telecom operators in the country, including Airtel, Safaricom and Telkom. It allows you to access a wide range of banking services without the need for mobile data.
Method 2: Obtain a statement at an Equity Bank branch
To obtain a payment statement, you can also do so by visiting one of the Equity Bank premises.
All you need to do is take your identity card to an Equity branch close to you. And follow the following steps:
1. Contact the account manager by asking for a “bank statement request form”
2. Correctly fill in the requested information, particularly on the account, period and your signature.
3. Submit the form and we will give you a payment statement.
Method 3: Obtain a account statement through Equitel
To access your statement via Equitel, you can simply follow the steps below:
1. Go to the “My money” menu.
2. Then select “Bank Balance”.
3. Choose the “SMS Statements” option.
4. Select the account for which you want to obtain a statement.
5. Enter your PIN.
6. You will receive an SMS containing your statement details.
Method 4: Obtain a account statement through your online banking
To access your bank account statement using online banking, follow these steps below:
1. Visit the Equity Digital Banking website.
2. Log in to your online banking account.
3. Click on “E-document statement” or “Download”.
4. Make sure you select the correct account.
5. Choose the statement you want to download.
If you don’t like your financial situation, you should think about borrowing money from Equity Bank.
Frequently asked Questions
How do I contact Equity customer service?
You can contact Equity customer service by calling the number +254763063000 or 0763000000. Customer service can also be reached via email.
Can I access my bank statement from abroad?
Yes, with Equity Bank’s online and mobile banking services you can access your account statement from any country in the world.
Conclusion
With a multitude of innovative methods for obtaining your bank statement, Equity customers have the ability to receive their transaction history 24/7.
You just have to choose the method you prefer between a mobile application, a USSD code, the bank service in place or even go directly to an Equity Bank branch.
