Summary
For years, during a transaction, banks have kept records of all activity related to your money. If you want to know how to get proof of payment on the Capitec app in South Africa?
You are in the right place, because in this article we are going to tell you how to get a trace of payment made using the Capitec app. Please note that Capitec bank offers its customers reliable banking services, this article gives you the methods to obtain a statement.
What is Capitec bank?
Capitec Bank is among the South African banks that provide services to individuals in the country. In August 2017, it was named the second most popular bank in South Africa for these services offered. The bank is growing every day by adding approximately more than 100,000 users per month.
How do I obtain proof of payment for a transaction?
As we said before, every banking transaction leaves traces even if it is made with a mobile application. Here are the steps to follow to access your proof of payment:
1. Log in to the app on your mobile phone.
2. Select the “Transfer” option.
3. Then access the “Beneficiary” option.
4. Click on the menu or the three dots located in the upper right corner of the screen.
5. Select the “History” option and navigate to the “Transaction” option.
6. Finally, choose the “Resend payment notification” option.
How to send proof of payment from the Capitec app?
If you want to send evidence of payment to a friend or partner from the Capitec application, you must follow the following steps:
1. Browse your “Payment History” accessed via the Payments menu.
2. Then select the desired time period for the specific transaction you wish to access.
3. Then fill in the recipient’s email address.
4. Finally, click on the “Send” tab to complete the sending process.
This article will be important for you: How to pay for your DSTV subscription via the Capitec app in South Africa?
How to send evidence of payment in PDF format from the Capitec application?
There is a possibility of being able to send statement of payment in PDF format, do you want to know how to do it? So follow the following steps:
1. Access the online banking option of Capitec Bank.
2. Browse “payment history” made from the payments tab.
3. Then select a period for which you wish to have proof of payment.
4. Then click on the “Show” or “Download proof of payment” option.
5. The PDF file will download and directly save your download folder.
If something escapes you, or you encounter a problem accessing your statement of payment on the Capitec banking application, you can then contact the bank’s customer service by calling 0860102043.
Frequently asked questions
Are there any fees associated with obtaining statement of payment?
Generally, there are no fees associated with obtaining proof of payment through the Capitec mobile app.
Can I get statement if I am not the account holder?
In most cases, only account holders or people with formal authorization can obtain proof of payment.
Conclusion
As Capitec’s mobile app is at your fingertips, you can get proof of payment whenever your heart desires.
This short guide has allowed you to know where to go to obtain this precious asset, we hope that the information shared here has been useful to you and will allow you to manage the traces of your transactions in complete transparency and security.
